Help center

Here are the answers to the most common questions. If you can’t find what you’re looking for, write to us.

Write to us

Write from the email you used for the purchase and include your Digistore24 order number if you have it handy. We reply in English.

How do I open my prayers?

Go to setemadrugadas.com.br/en and type the same email you used for the purchase. No password needed.

I want to sign in from another phone or computer

Go to setemadrugadas.com.br/en on that device and use the same email from your purchase. Your access works on all your devices.

I type my email and can’t get in

Check that the email is typed exactly as in your purchase, with no extra spaces or letters. If you have more than one email, try the one you used at checkout. If it still doesn’t work, write to us at support@pkscale.com and include the email from your purchase.

I added extra content and can’t find it

The extra content you added appears inside your prayers, at setemadrugadas.com.br/en, when you sign in with the same email from your purchase.

How do I request a refund?

Every product has a 60-day guarantee from the date of purchase. You can request the refund directly from Digistore24, with your order number, or write to us at support@pkscale.com from the email you used for the purchase. More details in the refund policy.

What shows up on my statement?

A charge from Digistore24, the authorized reseller of this product. The charge is processed by Digistore24.com.

The charge will be processed by Digistore24.com. Digistore24 is the authorized reseller of this product and handles the payment, the receipt, the taxes and the right of withdrawal under its terms of purchase.